The Reasons

I have been asked a lot of times why I chose to work for a call center company. It seems like some people can't understand the reasons why a graduate of a 4-yr bachelor's degree spend his time working in a call center environment than pursuing a career that's in lined with the course he took up way back in college.

Honestly, I like a lot of opportunities. If I have my way, I'd like to be a singer, an actor, an astronaut, a pilot, a backpacker, a CEO and the list goes on and on.

But then, I can't say all those things directly to a person who asks. So, I limit it to the following answers:

  1. The salary of a new agent even tops what an engineer of a manufacturing plant earns monthly.
  2. Freedom - A call center agent only needs to log for 8 hours (9 including 1-hr lunch) work. After which, he is free from any stress. With other companies, you have to worry about reports and even have to go overtime without pay.
  3. Extra-curriculars - Who says we're all work and no play? There are a lot of activities that an employee of a call center can join. There are different groups and clubs you can sign up for. Want to sing your heart out? Then, join a singing contest organized for a recreational event.
  4. Additional benefits - Where can you find companies that give out 10-15 days PAID vacation leaves in a year? Or one that will give you HMO? How about educational assistance?

Now, here are some reasons why others kept urging you to switch careers or as to why they seem to hate call center companies (of course you can't tell them right in their faces):
  1. They are simply not fluent in English.
  2. They got rejected when they applied for a call center position. Bitter! lol.
  3. Their salary is small but their workload is too much.


Closing Spiel: Again, this is Yallit and thank you for visiting. Have a Nice Day!

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