Do you know why?
It's because some of the initial interviewers speak fluent English with an American accent to boot. Sometimes, you'll be so mesmerized and won't be able to grasp what the interviewer is saying at all. To applicants who haven't had a trained ears for an American accent, it maybe difficult for them to provide a good response to the questions thrown at them.
Here's a piece of advise: Pay attention and anticipate unusual questions.
Interviewer: How would you describe a red apple to a blind person?
Additional advise: Be creative. ;)
Fun Facts:
- Convergys prefers one-on-one interviews but be careful how you answer because they'll eat you alive.
- 24/7 likes to group applicants for initial interviews. Aside from the interviewer asking you questions while the other applicants listen, you will also take a listening exam during the initial interview.
- Initial interview at Teleperformance is also held by group. Expect questions like "Who is your favorite hero and why?" Be specific and make sure you stand firm to your answers.
- Teletech's initial interview is simply self-introduction. It's mostly done with a group as well but it's not as nerve-wracking as the others. Don't worry about accent. They're not too particular with it.
- IBM's style is similar to that of Teletech's but be mindful about your pronunciation.
- Initial interviewers at Telus prefer 2 to 3 persons at a time. They too are not that particular with accent and questions are mostly about one's self.
- Dell go for 1-on-1 interview as well and mostly focus on your technical skills since they usually hire those who have past call center experiences.
- Initial interview at Stream is easy. They usually do the talking. They mostly confirm what you have in your resume.
Closing Spiel: Again, this is Yallit and thank you for visiting. Have a Nice Day!
