VGH, VTO and Furlough

VGH - Voluntary Go Home
VTO - Voluntary Time Off
Furlough


Don't confuse yourself what those are since all three means the same (at least in the call center world). It means, there's a high number of available agents over number of callers and that your center is now allowing agents to go home. Of course you won't be paid for the hours/minutes that you log out from the AVAYA or phone.

I was able to go home an hour earlier today. Haha!

Again, this is Yallit and thank you for visiting. Have a Nice Day!